Safe Network Computing
Windows Desktop

Opinion

Frank da Cruz
Columbia University Academic Information Systems
fdc@columbia.edu

September 2001

Most recent update: Mon Dec 2 17:55:31 2002

This page was written for the Columbia University community but might be useful to a wider audience. It does not represent current Columbia University Academic Information Systems (AcIS) policy or mainstream AcIS directions, nor indeed mainstream thinking. It describes a way of using your Windows PC in combination with central Unix servers and the Internet that keeps your PC safe from hostile attack as well as from data loss due to natural disaster or accident, and is offered as an example of one relatively experienced person's working environment. All opinions herein are mine alone.

Contents . . .

1. How Bad Is It?
2. Is All of This Inevitable?
3. How to Ignore Viruses and Get Your Work Done
4. The Junk Mail Plague

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1. How Bad Is It?

In this age of viruses, worms, hackers, crackers, swindlers, and actual terrorists, computer security has taken on an unprecedented urgency. Although every platform (and the network itself) has its security holes, the current rash of incidents is primarily due to the following facts:

1. A single platform -- Microsoft Windows on Intel-based PCs -- dominates the computer market and the Internet;
2. This platform is enormously complex and full of bugs;
3. In many cases, it is open by default to outside connections;
4. Dangerous features are enabled by default (e.g. in the mail, office, and web clients);
5. Its users tend to not to be "computer experts", nor do they want to be.

A single attack can affect millions of Internet-attached PCs in the space of a day. When your PC is infected with a virus, not only can it suffer damage, but it can also be transformed into a weapon to launch new attacks in your name or your company's name against your friends, relatives, colleagues, customers, and the world at large. System and network administration, once the province of highly trained professionals, is suddenly the responsibility of all people who have an Internet-attached PC.

Microsoft Windows comes in two basic varieties (leaving aside the palmtops, set-tops, etc): Windows 95 and its descendents (Windows 98 and ME), and Windows NT and its descendents (Windows 2000 and XP). PCs preloaded with these operating systems attract customers by a combination of low cost, cute graphics, ease of learning, and market pressure ("it's what everybody uses"). Ease of learning requires that all features be enabled by default so people don't have to go through confusing technical configuration dialogs, or indeed know or learn anything at all. Such features include:

• Shared disks and printers.
• JavaScript and Active X in the Web browser.
• A mail client that automatically launches helper applications for incoming message attachments.
• Applications that automatically run macros and scripts embedded in data.

Each of these is an entry point for attacks. Windows 9x/ME adds to this list a complete and utter lack of security in the local disk file system. There is no concept of file ownership, group membership, access control, protection or read / write / execute / delete permissions. All files are wide open to anyone who can access your computer, for example in their "Network Neighborhood". This includes your confidential files, personal information, financial information, Web browsing history, security keys, and anything else you might wish to keep private.

In Windows 98, ME, and NT, Personal Web Server (PWS) is installed by default, and this is carried forward automatically when upgrading to Windows 2000, where PWS is converted to Internet Information Server (IIS); this, plus the inevitable bugs in these services, is the basis for buffer overflow attacks like Code Red.

Every few weeks a new worm or virus plunges the planet into another panic. Often these viruses can be removed from your PC only by reformatting your hard disk, reinstalling the operating system from trusted media, reinstalling all of your applications, and then patching and upgrading everything before you reconnect your PC to the network. You can not restore your own data files (even if you had backed them up) without danger of reintroducing the virus. Meanwhile, you are expected to constantly patch and upgrade Windows and your applications, install virus protection and intrusion alert software, and patch and update that software too, on AT LEAST A DAILY BASIS, to guard against known viruses. But of course this is no defense against new viruses exploiting as-yet unknown bugs and loopholes.

Windows started out as a convenience, but now keeping up with all the patches and security alerts and recovering from attacks can be a full-time job. The constant struggle against worms and viruses makes every person and organization that uses Windows PCs less efficient and often a burden to others. People lose their work, often great amounts of it. Companies lose vital business information. Credit card info is stolen, altered, or published. Critical web sites and servers are compromised. Organizations must install switched networks, firewalls, and filters and hire new security staff at great expense, driving up costs and prices and/or causing layoffs, and this still does not solve the fundamental problem.

There is no "last bug" in Windows, no "last patch" to make Windows safe. (Here we are a year later -- September 2002 -- when you can find THIS freshly posted at the Microsoft website: "Because of the nature of hacking, there is almost no way to fully certify a computer as 'clean' of all malicious software or changes that are made during the hack.") Meanwhile a senior Microsoft executive says, "We really haven't done everything we could to protect our customers... Our products just aren't engineered for security" (Infoworld 5 Sep 2002). Craig Mundie, Microsoft chief technical officer, said in an address at the company's campus in Mountain View, Calif. [that] it's impossible to retrofit earlier versions of Windows to make them secure (Internet Week, 15 Nov 2002).

The worldwide Internet opens your PC up to a virtually limitless number of hackers who, by the very Law of Large Numbers coupled with the low price and universality of PCs and the vast complexity of Windows, will find the next bug or hole, and the next, and the next. The process will only intensify as time goes on, as long as Windows and Intel dominate the market and the Internet. (In fairness, the same thing might happen with any other dominant platform, such as Linux, but at least Unix-based operating systems are designed from the beginning to be secure if properly administered, so attacks on them are based more on bugs than on fundamental design deficiencies. In any case, a better defense against planet-crippling viruses would be the diversity of platforms we enjoyed prior to the mid-1990s.)

During the Code Red and Nimda onslaught of September and October of 2001, the following document was researched and written by Jeff Altman of the Kermit Project, who is also Columbia's resident security expert and Windows expert, on what it takes to actually use Windows and its applications as your primary computing environment:

  http://www.columbia.edu/acis/security/safecomputing.html

Personally, I find the prospects laid out there both horrifying and sickening. The amount of time and labor that goes into securing your Windows PC on a continuing basis plus that required to recover from the inevitable successful attack is staggering, especially considering that these devices were bought in the first place to save us time and labor, and even then there can be no guarantees of safety. And if you noticed that Jeff's article is somewhat dated... Of course it is. Nobody has time to keep it up to date. Constantly patching Windows and all its applications, not to mention writing about how to do this and updating the document on a continuing basis, is far too labor intensive to be an effective approach to security.

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2. Is All of This Inevitable?

Disable File and Printer Sharing

Control Panel → Network → File and Print Sharing. If "I want to be able to give others access to my files" and "I want to be able to allow others to print to my printers" are checked, uncheck them. In every version of Windows the dialog is a bit different; in XP it's Control Panel → Network Connections → Local Area Connection → General → Properties, then uncheck the File and Printer Sharing for Microsoft Networks box.

The initial configuration of a PC that was preloaded with Windows depends on the PC vendor. We must assume that every vendor enables everything by default in order to make their products more attractive, but we do not know this for a fact.

Disable Other Services

Start → Run services.msc. This shows a list of services that run on your PC, many of which open it up to entry from the outside. Click once on a service name to see a description of the service. Right-click on the service name and then choose Properties to modify the service (e.g. change it from Automatic to Manual or Disabled). Two such services are especially in need of attention: Remote Registry (allows other computers to change your computer's Registry) and Server (file, printer, and named pipe sharing): these should be disabled. Why file and printer sharing are still enabled in this list after disabling them in the previous step is another Windows mystery.

Don't Use Internet Explorer

Use some other browser, such as Netscape, instead. (Personally, I try to stick with the oldest Netscape version I can get away with -- even if its security certificates are expired -- since newer browsers are much bigger, take MUCH longer to start, and are more likely to be full of dangerous new undebugged features.) You might be able to make your browser safe by going through all sorts of incomprehensible dialogs and applying many patches, but you'll never really know. Anyway, since most Web-based attacks are aimed at IE, it's better not to make yourself a target. In Netscape, Edit → Preferences → Applications to disable automatic launching of any Microsoft applications (e.g. .XLS files launching Excel, .DOC files launching Word, etc) -- change each of these to "Save to file" (go through the whole list, one by one).

Be Careful with JavaScript

JavaScript is required to access most business-oriented or interactive websites (such as Amazon.Com). However some versions of some browsers (notably IE) have bugs and/or vulnerabilities accessible through JavaScript. To be safe, disable it (e.g. in Netscape Edit → Preferences → Advanced). If you need to use JavaScript at a particular trusted site, enable it while you visit the site, then re-disable it. This is especially important if you use a GUI email client, since people can send you HTML-format mail with embedded JavaScript.

Don't Use a Microsoft E-Mail Client

Same deal as with IE, but moreso. By default, Microsoft e-mail clients such as Outlook allow anybody who sends you mail to RUN PROGRAMS ON YOUR COMPUTER. And as with IE, even if you disable "everything", the program is still potentially full of bugs that present inviting targets to hackers. But worse, it's your Microsoft Outlook Address Book that is most often used as the basis for further attacks (at first the attacks were directed against addresses in your address book; more recently with Klez, the addresses are used in forged e-mail bombs, so it appears that not only you, but everybody in your address book, is spamming and attacking the world). If you must use a GUI mail client, make it CubMail (Columbia only) or Netscape. Better yet, use a host-based mail client, explained below. Avoid "free" Web-based e-mail systems (other than CubMail) for any number of reasons: they transmit passwords in the clear, they violate your privacy and/or author rights, etc.

Don't Use Microsoft Word as the Helper for DOC Files

Any time Microsoft Word opens a document your computer can catch a virus. This can happen if you open the document in Word's File menu, or if you clicked on the document on your desktop or in a file list, or because Word is registered as the "helper" application for .DOC files and can be triggered by visiting a web page or opening an e-mail enclosure. If you need to read Word files, use WordPad and register it as the helper application for .DOC files (or else read them on a Unix-based platform with Antiword, Star Office, or Open Office). If you need to create plain-text files, use Notepad, Wordpad, or (better yet) a text editor on the central servers (discussed below) instead of Word. To create or edit "rich" files of your own, you can use anything you like, including Word, since the chances of giving yourself a virus by editing your own file are pretty slim.

Ditto for Other Microsoft Office Applications

Microsoft Word is not the only package with the macro language problem. It's the entire Microsoft Office suite up to and including Office 2000. Office XP is supposed to be more secure but who knows (and if it is secure, you probably won't use it because security = inconvenience). Use them for working on your own files, but watch out when importing other people's data files.

Watch Out for Applications that Use Helper Applications

If you use a PC-based email client, Web browser, or other application that is not from Microsoft, it might still use Microsoft applications as helpers or viewers for e-mail attachments, Web pages, or other documents. For example, if a document is tagged as "Content-Type: application/msword;" or has a name that ends with ".doc", your application software might feed it to Word. For each application that you use or install, you must go through its setup configuration to replace all dangerous associations with harmless ones (you can -- and should -- do this Windows-wide but many applications override the Windows-wide associations).

Disable Internet Services

You probably do not need to have Web servers, FTP servers, and the like running on your desktop PC. Inviting connections from the outside world to your own PC is like leaving your house open and posting a big "rob me" sign on it. If you want to have a Website, put it in your ~/public_html/ directory on Cunix. Departments that are running production Web servers on Windows (not to mention organizations outside Columbia that do so) are in constant danger and are guaranteed to be continuously probed and attacked from all over the world. Columbia departments should move their websites to secure platforms in secure locations. On 19 September 2001, the Gartner Group recommended that "enterprises hit by both Code Red and Nimda immediately investigate alternatives to IIS, including moving Web applications to Web server software from other vendors, such as iPlanet and Apache."

Don't Run Peer-to-Peer Software

If you are serious about computer safety, you won't use your PC as an entertainment center. Running Internet "peer-to-peer" software -- Napster, Aimster, Madster, Gnutella, Kazaa -- to share commercial music and videos might or might not be legal or ethical, but it is dangerous because it opens your computer up to incoming Internet connections and you don't know what the software is doing (click on the Kazaa link to see what I mean). You probably don't have the source code, and if you do, you probably didn't read and understand every line of it, and anyway since there is no business relationship between you and its authors, you can't hold them responsible for what happens to your PC. The same is true for games, expecially Internet-based multiplayer ones. Using this software is also dangerous because it exposes you and/or your school or employer to possible criminal prosecution and lawsuits. It's not worth the risk. Support the artists you like by purchasing their CDs or DVDs.

Disable Windows Messenger

In Fall 2002, direct marketing software companies discovered it was possible to make ads pop up on the screens of Windows users using NETBIOS messaging on the local network or across the Internet. Who knows what other vulnerabilities are exposed through this path into your PC. For Windows XP, Microsoft explains how to disable this feature HERE. For other Windows OS's, who knows. Also see other documents on this topic from:

• University of Missouri
• James Madison University

Disable Automatic Windows Update

This is not exactly a security issue, but you might feel better if you are more in control of your computer. Furthermore, it sometimes happens that a site blocks the messages Windows sends back to home base to check for updates; once that happens, Windows retries the message once per second. The local network can bog (or melt) down quickly with all the signs of a Denial Of Service attack, and the network police might well come crashing through your door to see what "you" are up to. In Windows XP, Automatic Windows Update can be disabled in:

Control Panel → System → Automatic Updates

Most security experts will tell you that it is essential to apply updates constantly, continuously, and instantly, to avoid falling prey to the latest attacks, and if you use Windows as Microsoft intended (i.e. for everything), that's good advice. Personally, I don't bother with updates, antivirus software, or Zone Alarm. The way I use Windows, I don't need to.

In summary, don't use Microsoft applications, don't use any other applications that automatically execute embedded programs or scripts or macros in their data files (this can include PostScript viewers and even PDF utilities), disable all services that open your PC to incoming network connections, including disk or printer shares and "content sharing" or any kind, as well as automated updates.

While you're at it, learn to be a good network citizen. Software vendors don't make this easy for you because they want you to become hooked on their products and force others to use them. Some points to keep in mind:

• If your e-mail consists of only words, send it as plain text. Avoid fancy formats like HTML and especially proprietary ones like Microsoft Word. Note that PC-based e-mail clients tend to send fancy formats by default so you have to go out of your way to make them stop.

• Remember that not everybody on earth has Windows. Some people use Macintoshes, Linux or other forms of Unix, VMS, IBM mainframes, and all sorts of other platforms. Don't assume they can handle Windows-specific formats.

• Don't put enclosures in your e-mail without prior agreement. People who receive unexpected enclosures put themselves at risk whenever they open them, so if they have any sense they won't open them.

• Don't create websites that take advantage of the very latest feature of a particular browser or "authoring system". Such pages will almost certainly not be readable by those who do not have compatible browsers, and in any case are more likely to present security risks.

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3. How to Ignore Viruses and Get Your Work Done

• Read and send e-mail with Pine, MM, or EMACS.
• Read and post netnews with Pine, Trn, Slrn, or other text-based newsreader.
• Edit text files with EMACS, Pico, Vi, Vim, or other Unix-based editor.
• Format documents for typesetting with TeX, LaTeX, Scribe, or Troff.
• Write, compile, debug, and execute computer programs in a variety of languges including C, C++, LISP, Fortran, Java, and Perl.
• Use a number of scientific and statistics packages such as Matlab, SPSS, SAS, Minitab, S-Plus, etc.
• Share files safely with your friends and colleagues at Columbia using a flexible system of permisions and group membership.
• Make connections to other computers on the Internet with Telnet, SSH, FTP, IRC, Lynx, Gopher, you name it.
• Access CLIO and other Columbia information services with ColumbiaNet.

In fact, this is how everybody at Columbia -- students, faculty, and staff -- used computers in the decades prior to Windows and the Web. It takes a little time to learn text editing with EMACS, but the time is well invested, since EMACS is extremely powerful. Not only can it do anything you can think of, but it is far less labor intensive than a GUI point-and-click editor, which requires constant hand movement between keyboard and mouse, endless grovelling through menus, and so forth (favoring the novice or casual user over the experienced or heavy user). Whereas with EMACS, if you're a touch-typist, your hands need never leave the home position. To get started with EMACS, just type "emacs" at the Cunix shell prompt, then type Ctrl-h (hold down the Ctrl key and press the "h" key, then let go of the Ctrl key) and then press the "t" key for a tutorial.

If you need to use Microsoft applications like Outlook, Access, Excel, Powerpoint, or Word on your PC, you can still do so, but do it with your eyes open. Don't allow incoming network material (e-mail, web pages) to launch these applications automatically. Launch them yourself by hand only on trusted material, and then only after disabling all forms of macro execution and other dangerous features in these applications (and reading all the latest CERT security alerts about macro viruses and vulnerabilities).

But what is trusted material? Good question. You have no way of knowing in advance that a data file for an MS Office component -- Word, Excel, Access, etc -- does not contain a virus, even if the file comes from a trusted friend or colleague or family member, because they might be passing along a virus without knowing it. You can test the file in advance with a virus scanner, but the virus might be a new one that the virus scanner doesn't know about.

Here are some of the benefits of a host-based, text-based work environment:

• The central systems are safe. They are administered by computer professionals who follow the daily security bulletins and install any necessary patches immediately. It's their full-time job. Since the patches are central, everybody benefits from them at once.

• The central file systems are redundant and backed up. Even in the worst conceivable disaster, you would not lose more than a day's work. In the normal disaster (a disk fails), a hot standby shadow disk is activated automatically, transparently to you, and not even one character is lost.

• E-mail viruses scroll past harmlessly in your terminal window. You are immune to e-mail viruses like Iloveyou, Melissa, SirCam, Nimda, Klez, and all those yet to come.

• Plain-text files do not carry viruses. The mere act of loading a text file into an editor or displaying it on the screen, or even just having it in your directory or referring to its name, does not put you at risk in a text-mode Unix session.

• Plain text is transportable and immortal. "Rich text" such as that produced by word processors is product-specific and therefore intelligible only to other people who have the same product. It quickly becomes undecipherable and useless as products change or expire. Plain-text ASCII documents, on the other hand, written as long ago as the 1960s are perfectly legible and valid today, and will remain so into the distant future, unlike much more recent documents created by now- (or soon-to-be-) defunct word processors. This applies to HTML and its successors too; not long ago we were told that HTML 1.0 was immortal and that everything should be converted to it; now just a few years later, HTML 4.0 declares everything in HTML 1.0 to be "legacy" and "deprecated", and HTML itself is increasingly considered passé in the neverending procession of self-proclaimed standards.

• You aren't distracted by a constant procession of photos, cartoons, video clips, sound effects, animations, muzak, and pop-up promotions. You can focus on your work.

• You receive important notices automatically when you log in. You can also receive emergency broadcast messages while you are logged in. These valuable services were forgotten when everybody started using the Web instead of centralized shell accounts, but they still exist. Web users tend not to go digging throught the AcIS pages every five minutes to find out what's happening and therefore receive no notification of server or network outages, modem pool problems, security threats, and so forth.

You can access the central Unix servers securely from Windows by using Kermit 95:

  http://www.columbia.edu/kermit/k95.html

Columbia students, faculty, and staff can download Kermit 95 from the AcIS Software Distribution Center; other universities can get low-cost ACADEMIC SITE LICENSES; individuals anywhere can download it from HERE. Kermit 95 is a product of AcIS's own Kermit Project and is therefore naturally in tune with the Columbia computing and security environment. Like EMACS, it has a bit of a learning curve because it has a lot to offer. It's not just a terminal emulator; it also lets you:

• Make securely authenticated and encrypted SSH, Telnet, Rlogin, FTP, or HTTP connections.
• Transfer files in your terminal session.
• Use languages besides English in your terminal session.
• Write scripts to automate anything you could do by hand.

And lots more. CLICK HERE for a tutorial. The Kermit 95 command prompt can even be a more powerful and friendly alternative to the Windows shell.

My time-tested Windows setup is simple: one Netscape window plus several Kermit 95 windows acting as Kerberized (i.e. secure) Telnet clients to Columbia or other hosts (and at the moment, I also have one copy of Kermit 95 accepting incoming connections on the HTTP port so I can harmlessly absorb, log, and automaticaly report Code Red and Nimda attacks via a Kermit script). In the Kermit 95 terminal windows:

• I create and edit files on the Unix host with EMACS. This includes program source code, Web pages (like this one), E-Mail, articles, and any other kind of text. Since I'm a fast touch-typist, EMACS allows me to work quickly since I never have to move my hands away from the home keys. Other host-based fullscreen text editors include Pico, Vi, and Vim. Line or stream oriented editors are available too (such as sed, ed, ex) but are used mainly in scripts, not by humans.

  You don't need a "Web authoring system" to create a web page. Simple pages like the one you are looking at can be entered easily by typing text plus a few embedded HTML commands into a text editor. To see how easy this can be, just tell your browser to "View Source" of this page. Web pages like this one can be read by any web browser, whereas pages generated by Frontpage or the like are inevitably designed to work with only one browser and break all the others. All Cunix users automatically have their own websites: it is the public_html subdirectory of your Cunix login directory; just make a publicly-readable index.html file there and you have a home page.

• I read and send mail on the Unix host with MM, a text-mode prompt-and-command e-mail client written here at Columbia in the 1980s. Viruses arrive constantly, just as they do for everyone else, but with a text-based e-mail client, you see them rather than catch them. Simply delete them as you would any other junk mail. Other host-based text-mode email clients include Pine (a fullscreen menu-driven client with some support for attachments) and EMACS Rmail. Pine is easiest to get started with, but MM is easier to use once you know how, and it's faster and more efficient.

  A special advantage of host-based text-mode e-mail clients is that they send e-mail in simple and universal plain text format. An ordinary text message consisting of a few sentences or paragraphs arrives at its destination in exactly that form. But when you send e-mail with a Windows- or Web-based e-mail client, it usually arrives in some hideous, bloated, and often product-specific format that the recipient might not even be able to read, often with viruses added. These gratuitous conversions of plain to "rich" text are wasteful, unnecessary, impolite, and often destructive. Soon you will find yourself wishing your correspondents sent you plain-text messages, and perhaps even asking them to do it.

  The latest version of MM (0.91, Fall 2002) has a couple new features for interfacing to the modern world. First, it can deal with 8-bit text (Latin-1, UTF-8, etc) in a passive way (previously it would destroy 8-bit text). And second, it now lets you download messages to your desktop PC; for example, a MIME message (perhaps containing multimedia elements) for display by your PC mail client AFTER you have looked it over in MM to satisfy yourself it is safe. CLICK HERE for details.

• I read and post netnews with Trn, a text-mode Threaded News Reader. Others are available, including Slrn (which has an intuitive EMACS-like interface, complete with menus), Tin (another fullscreen newsreader, but with a Vi-like interface), EMACS itself (its Rnews command), and some of the e-mail packages (such as Pine, but not MM). Free Web-based netnews sites are available too, but they tend to have the same drawbacks as free Web-based e-mail sites: transmission of clear text passwords, privacy concerns, author rights, . . .

• If I need to produce publication-quality typeset material, I use TeX, LaTeX, Scribe, Nroff, or Troff on the host.

  These are far more powerful and flexible than "what-you-see-is-what-you-get" word processing, and less labor intensive. Scribe and LaTeX, in particular, provide for massive and highly structured documents including not just the expected font selection and control (regular, bold, italic, proportional / monospace, big, small, etc), but also bibliographies and citations, footnotes, multilevel index, automatic chapter, section, and page numbering, automatic generation of the Table of Contents, internal cross references, text in multiple languages and scripts, change bars, figures, tables, mathematical equations, and so on, plus the ability to change style elements globally, thus allowing the same document to be output in many forms and styles, as well as for many different kinds of printing devices and typesetters. For example, Scribe includes a built-in database of "style sheets" for a number of journals, allowing the same article to be submitted to one, then the next and the next, simply by running it through Scribe again and requesting the pertinent style. Although Microsoft Word might have begun to approach this level of usefulness (20 years later), there are big differences. MS Word files tend to "decay" as Word itself changes out from under them. And MS Word files themselves are incomprehensible outside of Word, whereas Scribe and (La)TeX source files are plain text, readable by humans. Even after Scribe and (La)TeX cease to exist, their source files are legible and easily convertible to the next thing -- XML or whatever. And host-based editors and text formatters don't put viruses in your computer or your documents.

• I transfer files back and forth within my terminal session using C-Kermit on the Cunix host, which interoperates with Kermit 95 on my PC.

• All my work is backed up automatically because my files and e-mail reside on a central host.

When reading e-mail:

• Kermit 95 automatically highlights all URLs. If I Ctrl-click on a URL in the Kermit 95 terminal screen, Kermit sends the URL to Netscape (first starting the browser if necessary) and the page pops up automatically.

• I can print messages using MM's PRINT command, either on a Unix printer or on my PC's locally attached (or network) printer via Kermit 95's pass-through printing feature. You can do this in Pine too.

• I can view attachments before deciding what to do with them. Most of them are junk and can be deleted and ignored. If something comes that might be important, but is encoded, I can save it to disk and run it through metamail or uudecode to decode it and then decide how to handle it. If it's a Word document, I can ask the person to resend as plain text, or I can view it with Antiword on Cunix, or I can download it to my PC with Kermit and look at it with WordPad. If I am certain the messages contains only picture enclosures (.jpg, .gif, etc) I can use the somewhat more convenient method of viewing them described HERE.

• If mail arrives in some strange character set, I can change Kermit 95's character-set to match so I can see the message with the correct characters: Spanish, German, Norwegian, Polish, Czech, Russian, Greek, Armenian, you name it.

This setup is not necessarily for everybody, but I recommend it for people who:

• Can type well.
• Use computers more for work or school than for entertainment.
• Don't mind reading documentation.

(The last point might be stated better as, "don't mind investing a little time to learn tools that improve their productivity for years to come.") If you fall into this category, perhaps the tradeoffs -- learning curve and certain limitations, versus time and work lost due to viruses, not to mention the damage they can do to others -- are worth it.

Remember: if you have a Windows PC connected to the Internet, then even if you update and patch the OS and applications and antivirus and intrusion-detection software every day, you're still not safe. Attacks come first, the patches against them follow later. While you are sleeping, your PC and/or files could be damaged and your PC could be used as a launchpad for attacks against thousands of other computers, most likely including those of your colleagues, friends, family, and business contacts -- the ones in your Windows address book.

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4. The Junk Mail Plague

Of course I did not send these messages, Klez did. Nor did the messages come from my computer. Klez puts my address, which it picked out of other peoples' address books, in the message's From: header; a closer examination of the headers shows the true origin of the message -- the person's computer where my address was found (or another one subsequently infected from there, and so on).

One of the more bizarre side effects of this phenomenon is that, without knowing it, I am sending "tech-support requests" to companies all over the globe and subscribing to every conceivable mailing list, further clogging my mailbox with automated responses and unwanted mass mailings. In August 2002 only about 1 in 100 e-mail messages I received was legitimate, and Columbia University as a whole received about a quarter million Klez messages each day. It only gets worse.

At least by using a text-based email client, I don't propogate this avalanche of letter bombs and junk mail. My mailbox is a Klez "sink" and my PC never becomes another Klez source. I have a full view of each message so I can easily tell whether it's forged by comparing the sender's address with the source address added by our local SMTP server.

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