CVE-2017-16921 SUSE CVE security@suse.de SUSE Security Team SUSE CVE-2017-16921 Interim 1 4 2025-04-22T23:42:29Z current 2021-05-30T14:04:24Z 2025-04-22T23:42:29Z cve-database/bin/generate-cvrf-cve.pl 2020-12-27T01:00:00Z CVE-2017-16921 In OTRS 6.0.x up to and including 6.0.1, OTRS 5.0.x up to and including 5.0.24, and OTRS 4.0.x up to and including 4.0.26, an attacker who is logged into OTRS as an agent can manipulate form parameters (related to PGP) and execute arbitrary shell commands with the permissions of the OTRS or web server user. The CVRF data is provided by SUSE under the Creative Commons License 4.0 with Attribution (CC-BY-4.0). https://www.suse.com/support/security/rating/ SUSE Security Ratings In OTRS 6.0.x up to and including 6.0.1, OTRS 5.0.x up to and including 5.0.24, and OTRS 4.0.x up to and including 4.0.26, an attacker who is logged into OTRS as an agent can manipulate form parameters (related to PGP) and execute arbitrary shell commands with the permissions of the OTRS or web server user. CVE-2017-16921 important 9 AV:N/AC:L/Au:S/C:C/I:C/A:C 8.8 CVSS:3.0/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:H/A:H