{"document":{"aggregate_severity":{"namespace":"https://www.suse.com/support/security/rating/","text":"moderate"},"category":"csaf_vex","csaf_version":"2.0","distribution":{"text":"Copyright 2024 SUSE LLC. All rights reserved.","tlp":{"label":"WHITE","url":"https://www.first.org/tlp/"}},"lang":"en","notes":[{"category":"summary","text":"SUSE CVE-2013-4717","title":"Title"},{"category":"description","text":"Multiple SQL injection vulnerabilities in Open Ticket Request System (OTRS) Help Desk 3.0.x before 3.0.22, 3.1.x before 3.1.18, and 3.2.x before 3.2.9 allow remote authenticated users to execute arbitrary SQL commands via unspecified vectors related to Kernel/Output/HTML/PreferencesCustomQueue.pm, Kernel/System/CustomerCompany.pm, Kernel/System/Ticket/IndexAccelerator/RuntimeDB.pm, Kernel/System/Ticket/IndexAccelerator/StaticDB.pm, and Kernel/System/TicketSearch.pm.","title":"Description of the CVE"},{"category":"legal_disclaimer","text":"CSAF 2.0 data is provided by SUSE under the Creative Commons License 4.0 with Attribution (CC-BY-4.0).","title":"Terms of use"}],"publisher":{"category":"vendor","contact_details":"https://www.suse.com/support/security/contact/","name":"SUSE Product Security Team","namespace":"https://www.suse.com/"},"references":[{"category":"external","summary":"CVE-2013-4717","url":"https://www.suse.com/security/cve/CVE-2013-4717"},{"category":"external","summary":"SUSE Security Ratings","url":"https://www.suse.com/support/security/rating/"},{"category":"external","summary":"SUSE Bug 828850 for CVE-2013-4717","url":"https://bugzilla.suse.com/828850"}],"title":"SUSE CVE CVE-2013-4717","tracking":{"current_release_date":"2025-03-16T12:39:56Z","generator":{"date":"2023-02-15T05:35:29Z","engine":{"name":"cve-database.git:bin/generate-csaf-vex.pl","version":"1"}},"id":"CVE-2013-4717","initial_release_date":"2023-02-15T05:35:29Z","revision_history":[{"date":"2023-02-15T05:35:29Z","number":"2","summary":"Current version"},{"date":"2023-12-08T04:54:59Z","number":"3","summary":"Current version"},{"date":"2025-03-16T12:39:56Z","number":"4","summary":"Current version"}],"status":"interim","version":"4"}},"product_tree":{"branches":[{"branches":[{"branches":[{"category":"product_name","name":"openSUSE Tumbleweed","product":{"name":"openSUSE Tumbleweed","product_id":"openSUSE Tumbleweed","product_identification_helper":{"cpe":"cpe:/o:opensuse:tumbleweed"}}},{"category":"product_version","name":"otrs-3.3.16-37.1","product":{"name":"otrs-3.3.16-37.1","product_id":"otrs-3.3.16-37.1","product_identification_helper":{"cpe":"cpe:2.3:a:otrs:otrs:3.3.16:*:*:*:*:*:*:*","purl":"pkg:rpm/suse/otrs@3.3.16-37.1"}}},{"category":"product_version","name":"otrs-doc-3.3.16-37.1","product":{"name":"otrs-doc-3.3.16-37.1","product_id":"otrs-doc-3.3.16-37.1","product_identification_helper":{"purl":"pkg:rpm/suse/otrs-doc@3.3.16-37.1"}}},{"category":"product_version","name":"otrs-itsm-3.3.14-37.1","product":{"name":"otrs-itsm-3.3.14-37.1","product_id":"otrs-itsm-3.3.14-37.1","product_identification_helper":{"purl":"pkg:rpm/suse/otrs-itsm@3.3.14-37.1"}}}],"category":"product_family","name":"SUSE Linux Enterprise"}],"category":"vendor","name":"SUSE"}],"relationships":[{"category":"default_component_of","full_product_name":{"name":"otrs-3.3.16-37.1 as component of openSUSE Tumbleweed","product_id":"openSUSE Tumbleweed:otrs-3.3.16-37.1"},"product_reference":"otrs-3.3.16-37.1","relates_to_product_reference":"openSUSE Tumbleweed"},{"category":"default_component_of","full_product_name":{"name":"otrs-doc-3.3.16-37.1 as component of openSUSE Tumbleweed","product_id":"openSUSE Tumbleweed:otrs-doc-3.3.16-37.1"},"product_reference":"otrs-doc-3.3.16-37.1","relates_to_product_reference":"openSUSE Tumbleweed"},{"category":"default_component_of","full_product_name":{"name":"otrs-itsm-3.3.14-37.1 as component of openSUSE Tumbleweed","product_id":"openSUSE Tumbleweed:otrs-itsm-3.3.14-37.1"},"product_reference":"otrs-itsm-3.3.14-37.1","relates_to_product_reference":"openSUSE Tumbleweed"}]},"vulnerabilities":[{"cve":"CVE-2013-4717","ids":[{"system_name":"SUSE CVE Page","text":"https://www.suse.com/security/cve/CVE-2013-4717"}],"notes":[{"category":"general","text":"Multiple SQL injection vulnerabilities in Open Ticket Request System (OTRS) Help Desk 3.0.x before 3.0.22, 3.1.x before 3.1.18, and 3.2.x before 3.2.9 allow remote authenticated users to execute arbitrary SQL commands via unspecified vectors related to Kernel/Output/HTML/PreferencesCustomQueue.pm, Kernel/System/CustomerCompany.pm, Kernel/System/Ticket/IndexAccelerator/RuntimeDB.pm, Kernel/System/Ticket/IndexAccelerator/StaticDB.pm, and Kernel/System/TicketSearch.pm.","title":"CVE description"}],"product_status":{"recommended":["openSUSE Tumbleweed:otrs-3.3.16-37.1","openSUSE Tumbleweed:otrs-doc-3.3.16-37.1","openSUSE Tumbleweed:otrs-itsm-3.3.14-37.1"]},"references":[{"category":"external","summary":"CVE-2013-4717","url":"https://www.suse.com/security/cve/CVE-2013-4717"},{"category":"external","summary":"SUSE Security Ratings","url":"https://www.suse.com/support/security/rating/"},{"category":"external","summary":"SUSE Bug 828850 for CVE-2013-4717","url":"https://bugzilla.suse.com/828850"}],"remediations":[{"category":"vendor_fix","details":"To install this SUSE Security Update use the SUSE recommended installation methods like YaST online_update or \"zypper patch\".\n","product_ids":["openSUSE Tumbleweed:otrs-3.3.16-37.1","openSUSE Tumbleweed:otrs-doc-3.3.16-37.1","openSUSE Tumbleweed:otrs-itsm-3.3.14-37.1"]}],"scores":[{"cvss_v3":{"baseScore":8.8,"baseSeverity":"HIGH","vectorString":"CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:H/A:H","version":"3.1"},"products":["openSUSE Tumbleweed:otrs-3.3.16-37.1","openSUSE Tumbleweed:otrs-doc-3.3.16-37.1","openSUSE Tumbleweed:otrs-itsm-3.3.14-37.1"]}],"threats":[{"category":"impact","date":"2013-07-10T12:15:50Z","details":"moderate"}],"title":"CVE-2013-4717"}]}